Welcome to Welistenyou’s (www.welistenyou.com) Cancellation Policy. Owned and operated by Buzzifyx (www.buzzifyx.com), this policy outlines the terms and conditions related to the cancellation of services offered through our platform. By booking a session with us, you acknowledge and agree to the terms outlined below.
Cancellation by Clients – Advance Notice: Clients may cancel their session booking up to 24 hours before the scheduled time. Cancellations made within this time frame will not incur any penalty.
– Late Cancellations: If a cancellation is made less than 24 hours before the scheduled session, no refund or rescheduling will be allowed, except under exceptional circumstances at our discretion.
– No-Show Policy: If the client does not show up for the scheduled session without prior notice, the session fee will be forfeited, and no refunds will be provided.
Cancellation by Welistenyou – Right to Cancel: We reserve the right to cancel or reschedule a session at our discretion. In such cases, clients will be informed in advance, and any session fees paid will either be refunded in full or adjusted against a rescheduled session.
– Technical or Operational Issues: In the event of unforeseen technical difficulties or operational issues, we will notify the client at the earliest opportunity and provide options for rescheduling or refunds.
Exceptional Circumstances In case of emergencies or unavoidable circumstances, clients can reach out to us to explain their situation. While we cannot guarantee refunds or rescheduling in all cases, we may accommodate requests on a case-by-case basis.
Non-Cancellable Bookings Some special offers or discounted sessions may be marked as non-cancellable or non-refundable. Please check the terms of the booking before confirming your session.
Misuse or Misbehavior If a session is canceled due to a client’s misuse, misbehavior, or violation of our Terms and Conditions (such as inappropriate language, sharing confidential details, or harassment), no refund will be provided, and future bookings may be prohibited.
Limit of Liability Welistenyou will not be liable for any damages or losses beyond the amount paid for the canceled session.
Governing Law This Cancellation Policy is governed by the laws of the Government of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in India.
Contact Us For any questions or concerns about our Cancellation Policy, please contact us at support@welistenyou.com
Last updated on: 28/11/2024
By booking a session with Welistenyou, you agree to the terms and conditions outlined in this Cancellation Policy.